We can accept files created on most MAC & PC applications however,
our preferred file format is a PDF
In order to process your order smoothly and get your job looking perfect please read the below fully. We will always check your files thoroughly before output and will contact you if we identify any potential issues. If you need advice on how to set your files up please call us on 03 9350 3540.
- We prefer to have files supplied as press ready PDF files with all fonts embedded or 300dpi JPG files at actual size if using Photoshop to prepare your artwork.
- If you are creating files that are bigger than A4/A3 please supply at a scale of 50%. e.g. if you are supplying posters for A0 output, design your artwork at a A1 size. Our sophisticated rips will enlarge your files perfectly. You can supply your files larger than 50% scale if you prefer.
- Images : For optimum output all images at actual size (i.e. the final printed size) should be a maximum of 300dpi. For example if you are producing an A0 poster, and you are supplying an artwork scan/create your images at 300dpi. This will give you perfect results at A0 size.
- Most artworks contain Text in vector form and images in bitmap form – for high quality output
the bitmap needs to be greater than 200dpi at actual size. If text is rasterized 300dpi is required
- Avoid using images from the internet – they may look good on screen but resolution of these images are very low and you will see pixelation
- Always try and zip your files as that will reduce the time it takes to upload your file.
Accepted File Formats
PDF There is a lot of inexpensive software available to create PDF’s so if you do not have one yet it is worth investing in one. Your PDF files should always be set to ‘Press Ready’ or ‘High Quality Print’ if the press ready option is not available.
TIFF Please ensure your Tiff file is at least 300dpi at actual size. This is the same as 400dpi at 25% scale. You do not have to supply your file at final output size of your job as we can enlarge your file using our RIP software at the time of printing. This is a much better method then enlarging in Photoshop. Supply them as-is. Ensure that when you are saving your tiff file, the ‘quality’ is left to ‘maximum’
Application and File Formats
All major applications allow you to convert your files into PDF or TIFF formats. Below is a summary of different file formats and applications and what to do to convert them.
If you do prefer to send us your native open files, there is a minimum $20 charge for us to convert your file to PDF format.
The price of the conversion will depend on the amount of time it takes us to do the conversion and how large your file are. We will only know that once we are in receipt of your file. Any additional PDF’s for the same job will be charged at the same rate.
TIFF – supply your file as a PDF or TIFF
If you have a TIF file resave it in Photoshop as a JPG file and leave the quality to ‘maximum’ – that way your file will be smaller to transport and you will not lose any quality when printing. After we receive your file we uncompress it and resave it to a TIF before printing.
ILLUSTRATOR – supply your file as a PDF or TIFF
Please supply your files as Press Ready PDF using Acrobat Distiller. If you do not have Acrobat Distiller create a PDF using Illustrators own PDF function. Avoid using transparencies as even though they may appear correctly in the PDF they may not necessarily print. If supplying a PDF please send over a low resolution JPG also so we can compare the two.
PHOTOSHOP – supply your file as a PDF
If you are using Photoshop to prepare your files please do not send layered files. Save your files as JPG and leave the quality to ‘maximum’. This assures we can attain the best quality when printed.
QUARK XPRESS – supply your file as a PDF
Convert your file over to PDF format before sending it over to us. You can send over native Quark files in extreme circumstances but you will that have to collect all your fonts & images and then upload possibly a very huge file which may not be ideal in most situations. If you do send us your Quark file, there is a minimum $20 charge for us to convert your Quark file to PDF format. The price will depend on the amount of time it takes us to do the conversion. Any additional PDF’s will be charged at the same rate.
INDESIGN – supply your file as a PDF
We advise you to convert your file over to PDF format before sending it over to us. You can send over native InDesign files in extreme circumstances but you will that have to collect all your fonts & images and then upload possibly a very huge file which may not be ideal in most situations.
COREL DRAW – supply your file as a PDF
We advise you to convert your file over to PDF format before sending it over to us. We can work with CorelDraw files if you cannot convert your file to PDF. Please make sure all your fonts are ‘converted to curves’ before sending your file.
Setting Up White Ink Artwork
It is possible to use white ink in a variety of useful and creative ways. It is normally used when printing on non-white media, as a pre-coat flood, post coat flood pre coat shape or post coat shape. Floods cover the total file area and are performed at the printer and require no manipulation. Shapes cover specific areas of your file and are set up in photoshop or Illustrator as follows:
1. Make a selection of the white areas in your artwork
2. Invert the selection and save it as a new channel. Name the channel “White_Ink”
3. Change channel options to Spot Color and opacity to 100%
4. Save the file as a PDF High or Press Quality
Tip: where the white ink is under CMYK ink you may want to contract the selection by 2-3 pixels,
so white ink is not visible on the edges of the coloured area.
1. Make a swatch called “white_Ink” CMYK mode set to spot colour
2. The colour of the swatch is irrelevant but it is best to set to a colour not used in the file
so you can see where white ink will be printed
3. Select elements where you want white ink printed
4. Copy these elements without moving them
5. With the copied elements still selected, change your fill to the “White_Ink” spot colour created at the start
6. Save file as PDF High or Press Quality
Tip: To choke the white ink elements use “Offset Path”